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Digital Transformation Program Leader (Remote)

LOCATION: 

Charlotte, NC, US, 28208

REQ ID:  40607

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit www.sealedair.com.

Job Summary

 

We are growing rapidly to support the transformational change and disruption happening in the industries we serve. SEE is transforming how we deliver capabilities to our partners and external customers by changing how our internal operations work. As part of our strategy to grow our online business as well as our software-as-a-service (SaaS) models, we are driving toward the scalable, sustainable business operations needed to deliver an excellent customer experience. As a result, we are looking for skilled and driven leaders to help support a more customer-centric organization. If you are well versed in business transformation, program management and new service models, this is the job for you. You will have the opportunity to change how we operate and redefine how we define Digital Business Development globally, including building the right technology infrastructure, tracking and metrics necessary to measure and deliver our objectives. 

 

We are leading this effort by pairing agile program leadership with product and engineering leadership across all of our transformation efforts. We are looking for a passionate, experienced operations program manager to help us accelerate time to value across all of our digital products. As the Program lead, you will be responsible for helping us manage both strategy and execution of the program’s entirety, across various projects. You will be the key orchestrator, working across one of our most complex and challenging cross functional projects, and you will execute and influence through building relationships.

 

The key for this position is a willingness to take on challenging problems, leverage deep insight to define our strategic priorities and communicate business plans and outcomes in a meaningful way so that key stakeholders and leadership can understand and act upon it. 

 

Program Planning & Strategy

 

  • Leads the efforts of establishing the PMO practice, including what resources are needed now, next and later as our efforts mature
  • Aligns planning and management approaches across Management, IT Delivery, Commercial and Supply Chain functions
  • Setup program governance required for successful execution of our various programs
  • Experience working with software Product teams, in key enterprise systems (SAP, Magento, Adobe products, etc.), with an understanding of product life-cycle, customer and partner engagement for the different product life-cycle phases
  • Determine what resources are necessary for this function as we grow, including hiring and building talent in this area and similar functions necessary in each of our operational teams
  • Program Execution: Manage and Collaborate on all phases of program through successful delivery
  • Report on initiatives to executive stakeholders and via regular reporting. Be the trusted speaker on the state of initiatives in key checkpoint reviews
  • Manage cross capability and project dependencies, risks, key design decisions etc
  • Manage inter-dependencies with other programs across the portfolio
  • Manage the change control mechanism setup to track and address changes to different aspects like technical/functional changes to scope, program cost or its schedule
  • Collaborate with Product and Project teams to synthesize various agile dashboards (JIRA, etc) into meaningful performance dashboards for stakeholders and leadership
  • Track the Change management strategy and implementation of the change adoption plan including its timelines and milestones
  • Run regular product engagement meetings with program core team to track progress, dependencies and escalate risks for resolution
  • Be proactive in holding stakeholders accountable for delivering on the plan laid out, including developing infrastructure necessary to drive clear accountability across teams

 

Roadmap Management

 

  • Work with the Product Management, Project Managers and IT Leads to plan timelines, resource needs and interdependencies for the implementation in the roadmap
  • Set up dashboards required to track the implementation status of the business features
  • Ensure our organization and stakeholders have an effective operating rhythm to make decisions and ensure information is disseminated to the right people.
  • Update and synthesize tools (e.g. Confluence, JIRA, PPM, PowerBI) so stakeholders can view the status of critical initiatives, meeting forums, goals, etc. at any time.
  • Determine tech stack and tools necessary to deliver clear and concise performance metrics to stakeholders across the organization
  • Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
  • Create and manage execution plans across the prioritized programs, paying close attention to critical path items, prioritization based on outcomes, and resource availability
  • Partner with key business stakeholders to define operational metrics for every capability delivered ensuring they are measurable and tracked in a scalable manner.
  • Develop an approach and process to monitor, assess and remediate issues
  • Become a trusted advisor for the cross-functional teams helping to anticipate and remove roadblocks, identifying and tracking dependencies, facilitating meetings
  • Leverage your negotiation skills to help the teams move the plan forward
  • Expand your domain knowledge across all operations teams to understand who does what 
  • Connect and build relationships across SEE that will help the product team and program deliver outcomes faster

 

Requirements

 

  • Have 10+ years of experience in digital program management and/or SaaS and a successful track record of executing an agile transformation, including working on cross functional operations programs 
  • Six Sigma process certification or other process optimization experience
  • Scaled Agile certification and Project Management Professional
  • Confluence and JIRA experience
  • SAP, Adobe Suite, CPQ, CLM experience
  • B2B E-Commerce and/or new service model experience
  • Be a change-oriented leader and thrive in an ambiguous, constantly changing environment
  • Strong relationship-building skills and the ability to influence in a matrixed organization
  • Have a proven ability of efficiently ‘making signal out of noise’ and synthesizing information to senior executives
  • Enjoy orchestrating people and wrangling complicated, cross functional challenges
  • Be capable of looking beyond what currently exists, and to connect the current decisions and outcomes to the system producing them (and what might need to change)

 

Requisition id: 40607 

Relocation: Yes  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Charlotte

Job Segment: PLM, Six Sigma, Supply Chain, SAP, ERP, Management, Operations, Technology

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