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E-Commerce Merchandising Specialist

LOCATION: 

Charlotte, NC, US, 28208

REQ ID:  32621

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.

Job Description

 

The eCommerce Merchandising Operations Specialist is a key role on the eCommerce team that will impact the pace and success of our global web product strategy. The ideal candidate must possess strong eCommerce knowledge and be able to lead and execute multiple year projects. He/she is able to work in a fast-paced environment and thrives on results oriented delivery.  This person will join a cross functional team going through the planning, build and delivery phase(s) and should enjoy solving complex customer problems in a B2B industry. 

The position reports directly to the eCommerce Merchandising Manager and will be based at our headquarters in Charlotte, NC.

 

Responsibilities

 

  • Partner on creating ideas and online product sales including driving new opportunities based on market and business rules for the eCommerce site
  • Manage web “buyable” catalog for the eCommerce site, while updating and maintaining the product information within designated PIM and/or help create microsites concepts and adjusting key personas as needed 
  • Execute the strategy for growing customer baskets online through product assortment, promotions, pricing and/or content and new revenue generation 
  • Work closely with the Merchandising manager to help to deliver on the financial plan for each category (sales, units, margin)     
  • Become knowledgeable in the digital customer journey, persona’s, customer segments and markets and an expert to how our product catalog, prices, promotions, content and technology tools impact buying behaviors online
  • Work with eCommerce Product Management Organization and other workstreams to understand and support the eCommerce & business strategies and offer innovative product value propositions, benefits or selling points.
  • Partner with Regional and Global Commercial teams to analyze product assortment and gather requirements for each product based on business rules, markets and commercial strategy including: Cross sell/upsell, Web buyable, Web visible, Pricing, Product recommendations, RTF, Product Lead Times, Product Attributes, product flags, Installation/warranties, Product specs, Product description, Spare parts
  • Build reports and insights based on recent eCommerce performance data (sales, units, households, baskets, repeat, penetration, etc.)
  • Conduct periodic competitive reviews to understand merchandising strategy of competitors regionally and globally. 
  • Partner with eCommerce product team to define A/B tests to conduct in support of ecommerce merchandising strategy and overall customer acquisition / retention
  • Collaborate with marketing team for the creation of marketing campaigns and strategies to drive effective product mixes (new products, obsolete inventory offers), promotional banners, incentives, duration, and other business rules thru collaboration with the Commercial teams
  • Able to build comprehensive training plans and schedules for driving the adoption of Product catalog and PIM disciplines including establishing roles and responsibilities for Commercial teams. 
  • Able to work in an agile, fast paced and start-up type environment with frequently changing priorities.
  • Build strong cross functional relationships to build project support and meet or exceed project milestones. 

 

Qualifications

 

  • 3+ years’ experience in digital/eCommerce product management executing world-class digital products and/or experiences
  • 3+ years’ experience in managing product assortment data, pricing and other attributes in a PIM
  • 2+ years’ experience working with technology and UX teams to develop product software requirements in an agile execution environment
  • 1+ years’ experience in executing business strategy into iterative product launches from inception to delivery/maintenance 
  • Demonstrated experience working closely with leadership, business stakeholders and customers 
  • Strong analytical skills with an ability to translate data into action
  • Demonstrated experience working cross-functionally in a large organization and with remote teams
  • Bachelor's Degree, Business, Marketing, Engineering, Communications or related field
  • Strong verbal and written communication skills 


ADDITIONAL QUALIFICATIONS: 

 

  • Able to understand complex issues & can clearly articulate complex ideas
  • Excellent project management, organization, attention to detail, follow-up
  • Ability to communicate & liaise broadly across functions & the global organization
  • Timeline & detail oriented
  • A mind toward innovation, driving change, and generate revenue in a complex organization

 

Requisition id: 32621 

Relocation: Yes  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Charlotte

Job Segment: Merchandising, Engineer, Supply, Product Manager, Retail, Engineering, Operations

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