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Experience Design Manager

LOCATION: 

Charlotte, NC, US, 28208

REQ ID:  36947

Sealed Air is in business to protect, to solve critical packaging challenges and to make our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.9 billion in sales in 2020 and has approximately 16,500 employees who serve customers in 115 countries. To learn more, visit www.sealedair.com.

Job Description

 

We are growing rapidly to support the change and disruption happening in the industries we serve. To support this growth, we are seeking skilled and driven leaders to help drive our customer-centric digital transformation. We are looking for an experienced UX leader & practitioner who is passionate about building creative experiences that balance consumers’ intent and business needs. You will play a key role in aligning our product roadmaps with consumer and market needs and creating products that are optimized for technical framework constraints. This role requires both hands-on delivery and leadership, is both tactical and strategic, requiring a solid background in conceptualizing, researching, designing, and creating first-class product experiences.

 

Responsibilities

 

  • Building vision and experience for our online design studio and smart packaging products.
  • Execute high-quality design deliverables including wireframes, user flows and prototypes.
  • Supporting digital products from creation of design concepts to the final launch of the product as well as post-launch monitoring and analysis.
  • Collaborating  with external partners across functions, internal teams including Experience Design , IT, Customer Service, Supply Chain, Regional Marketing and e-commerce .
  • Working closely with the Digital Product Owners to understand the product roadmap and forecast UX needs & opportunities.
  • Advocating for user-centered mindsets and practices throughout the organization.
  • Maintaining a deep understanding and knowledge in agile development and proliferating the practice across the organization.
  • Partnering with the Experience Design team to ensure consistency with digital brand standards, including integrating and promoting UX methodologies and design approaches across the organization. 
  • Driving alignment around jobs to be done through concepting, workshop facilitation and user flow creation.
  • Performing and overseeing user research, workflow research and analysis, including defining current and future-state personas and user journeys.

 

Qualifications

 

Education, Experience and Certifications:

 

  • 5+ years’ experience in UX design, product development, research, and/or marketing, applying best practices to create delightful & usable design solutions
  • 3+ years’ experience leading or  mentoring UX/UI Designers.
  • Ability to distill complex business rules into simple & elegant user experiences and designs.
  • Demonstrated success delivering timely, effective, and practical solutions that address product needs.


Competencies:

 

  • You practice customer empathy and have a strong ability to understand their needs, drivers, motivations, and mental models.
  • You advocate for customers and educate stakeholders on the value of user-centered decisions and direction.
  • You dive headfirst into projects and are comfortable discovering solutions as they emerge. You are driven to action and results. 
  • You can confidently and clearly speak your mind; you are comfortable suggesting new ideas and recommending process improvements. 
  • You are wildly curious about what’s next in our world-changing-business and game to help us get there.
  • You take ownership and initiative in everything you do. You work effectively with limited supervision and  as part of cross-functional teams. 
  • You are highly entrepreneurial, comfortable working in fast-paced environments and are seeking a constantly evolving job where you can influence the direction of your work and development.
  • You have strong interpersonal and communication skills and are adept at consensus building, decision-making, and conflict resolution.
  • You are very experienced at clearly presenting and rationalizing your work as well as delivering meaningful and relevant insights.
  • You have experience communicating with and influencing business and technology stakeholders by demonstrating the tangible value of UX as well as mapping user needs to business objectives and technical capabilities.

 

 

Requisition id: 36947 

Relocation: Yes  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Charlotte

Job Segment: Supply Chain Manager, Marketing Manager, Product Development, Manager, Operations, Marketing, Research, Management

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