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SAP Functional Analyst -SD

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Date: Nov 29, 2018

Location: Charlotte, NC, United States

Company: Sealed Air Corporation

Sealed Air Corporation is a knowledge-based company focused on packaging solutions that help our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions and Bubble Wrap® brand cushioning, enable a safer and less wasteful food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.5 billion in sales in 2017 and has approximately 15,000 employees who serve customers in 122 countries. To learn more, visit www.sealedair.com.

Job Description

This position reports to the Executive Director – Lead to Cash in our global Information Technology department.  This individual will be accountable for technical delivery within their function either of daily support activities and/or assigned projects and will be accountable for SAP SD, Service Management, Pricing & Logistics Management application maintenance and implementing new SAP SD, Service Management, Pricing & Logistics Management functionality. This individual will effectively manage their own time on a day-to-day and weekly basis towards their deliverables. The individual is also responsible for proactive communication of status, progress and issues to their Manager. While the team is primarily based in the same region, the expectation is that the team members will collaborate with all IS teams, which are dispersed worldwide.


 

Application maintenance success will be measured through meeting or exceeding service metrics, providing stable systems operations to the business, adhering to audit and compliance regulations (Sarbanes-Oxley), and achieving or exceeding acceptable Customer Satisfaction scores. New system functionality may be structured in several ways - action requests, small projects and large projects and programs. Success is measured by delivery of assigned activities in a timely manner while delivering upon the expected benefit stream. Deliverables should also follow Sealed Air IS quality standards including Knowledge Transfer and documentation as required.  

Job Description Cont.

  • Deliver Projects for SAP SD, Service Management, Pricing & Logistics Management application and manage risk to production systems
    • Deliver and manage in a timely manner, small enhancement projects to meet business requirements
    • When assigned to a Key Project, work as part of the wider team to deliver the project requirements as per agreed scope, including writing functional specifications, system configuration and build, test planning and execution, training documentation and delivery, and contributing to on time and in budget Application deliverables and goals.
    • Ensure assigned deliverables meet any expected standards for supporting SOX controls
    • Where appropriate ensure required Regressions, testing takes place on the project deliverables within the Release cycle.
    • Deliver projects transition into support, ensuring that all areas of transition are covered.
    • Support Defect Resolution during project and Warranty period of Key Projects; ensure early escalation of issues when identified.
  • Deliver Support for SAP SD, Service Management, Pricing & Logistics Management application
    • Manage delivery of day-to-day ongoing support, resolving tickets and actively monitoring ticket queues including escalation within and outside IS when warranted.
    • Involved in recommending decisions or resolutions, pro-actively on tickets assigned to the Functional area
    • Manage own prioritization and address any conflicting priorities.
    • Provide Root Cause Analysis where needed and be involved in recommending resolution of root causes.
    • Coordination with any 3rd party where necessary on day to day support activity
  • Communication & Development for SAP SD, Service Management, Pricing & Logistics Management application
    • Active collaboration within projects including across IS teams
    • Proactive communication of issues and resolutions with Functional Lead
    • Ensure ownership of development and skills improvements.

Qualifications

  • College degree in computer science or related field or a combination of related experience and education.
  • Minimum 9 years’ experience in SAP functional and configuration including project implementation involvement
  • Understanding and possess in depth skills in SAP SD, Service Management, Pricing & Logistics Management application
  • In depth knowledge of SAP Logistics, delivery, shipment, shipment cost & 3 PL operations
  • SAP Customer and Material master data knowledge
  • In depth SAP Sales/Logistic configuration experience
  • Knowledge of excel including using macros a plus
  • Highly effective communication / presentation skills
  • Strong analytical and problem-solving skills.
  • Strong time management skills
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Proven ability to be flexible and work hard, both independently and in a team environment.
  • Willingness to work occasionally outside of normal business hours and travel globally on occasion.
  • Excellent English oral and written communication skills, additional language skills ideal

Requisition id: 26227 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. Sealed Air participates in the E-Verify Program (US sites only).


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