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Senior IT Business Analyst, eCommerce

LOCATION: 

Charlotte, NC, US, 28208

REQ ID:  32393

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.

IT ORGANIZATION

 

You will be joining a world-class IT organization to participate in delivery of value-oriented technology solutions to solve critical business problems.  The landscape for packaging is changing with our markets quickly and evolving with eCommerce, automation, sustainability and digital technologies.  The Sealed Air IT organization is in a key intersection of technology and business processes to greatly impact efficiency and effectiveness of the overall organization and drive valuable outcomes for the benefit of our customers.

 

IT SOLUTION DELIVERY ORGANIZATION

 

The IT Solution Delivery organization is responsible for: 

 

  • Creating value for SEE through enablement of technology solutions 
  • Improving the experience of IT 
  • Understanding and influencing SEE strategic initiative plans 
  • Implementing outcomes that enable value creation

 

Individuals working in the Solution Delivery organization will develop and manage business relationships by understanding needs, transformation targets, planning delivery and services, and managing communications with business process owners and leaders.

 

POSITION SUMMARY

 

A Senior Business Analyst plays a critical role in the development of information technology solutions by orchestrating the full life cycle of software development.  You will be a member of one of our Cloud Operating Model Delivery (COMD) teams which is built upon collaboration among business analysts, developers, security experts, and infrastructure specialist to design, build, validate, deploy, operate and maintain technology solution in a rapid, reliable, repeatable and secure fashion.  The role will be focused on delivery of outcomes related to eCommerce with focus on customer onboarding, order management and fulfillment, invoicing, credit and collections management, and related data and analytics.  The Senior Business Analyst will have the accountability to synthesize the demand requirements for changes in business processes and related functions into a technology platform solutions and maximize the value of the SEE technology platform landscape to improve the experience, function, and ultimate outcomes of the SEE organization.

 

KEY RESPONSIBILITIES / DUTIES

 

  • Develop and manage IT Customer Relationships:  The Senior Business Analyst must understand the ultimate business objectives and transformation needs of the program in which they are working.  Additionally, the role requires providing guidance and managing effective internal and external relationships for optimal, sustainable solutions.
  • Develop, Maintain and Deploy IT Solutions: The Senior Business Analyst will be held accountable for the delivery of solutions with the COMD team that achieved business outcomes.  The role will require deep understanding of business processes and functions needed to achieve business process change and valuable business outcomes.  The ability to connect business function to technological platforms is critical to success in the role.  Leveraging a broad technology landscape to maximize overall technology solution impact is also important component of the role.  He/she will need to manage a team to perform in all areas of the solution delivery life cycle including synthesizing business objectives into technology solutions, planning, designing, configuring, testing, deploying and managing change of the organization to complete a successful delivery.

 

OTHER CRITICAL RESPONSIBILITIES / DUTIES

 

  • Manage portfolio backlog of delivery outcomes to deliver optimal value for the organization
  • Acts as a liaison between technical resources, business resources, and other functions to ensure the efficiency and effectiveness of solutions deployed
  • Present complex functional and technical concepts across multiple levels of a global organization in clear, simple terms to optimize communication and alignment
  • Manage global teams including internal SEE employees and onshore and offshore contract resources and third-party experts
  • Coordinate and support the change management for processes impacted
  • Ensure quality of technology delivery by following software development guidelines and managing others to align with documentation, research, testing, and approval requirements

 

REQUIRED QUALIFICATIONS

 

  • University educated (BA/BS)
  • 8+ years in-depth experience in relevant IT roles
  • Experience with eCommerce technology deployments and Lead to Cash business processes
  • Strong verbal and written communications
  • Strong analytical abilities to manage a global delivery portfolio
  • Extensive experience in the delivery of final solutions
  • Can work effectively with remote teams across multiple time zones

 

ADDITIONAL QUALIFICATIONS A PLUS

 

  • Experience with Adobe Magento, Salesforce Cloud Craze, or Microsoft Dynamics Commerce
  • Experience with SAP
  • Master’s Degree

 

Requisition id: 32393 

Relocation: Yes  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Charlotte

Job Segment: Business Analyst, ERP, Supply, SAP, Finance, Technology, Operations, Research

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