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Service and Applications Engineer

LOCATION: 

Christchurch, NZ, 8011

REQ ID:  39006

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit www.sealedair.com.

Job Description

Responsible for the installation, commissioning, servicing and training on all Sealed Air / Cryovac packaging equipment.  Carry out emergency repairs at our customer’s plants.  Contribute to equipment sales and proposals, materials and equipment audits, system applications and competitor analysis.

 

Key Accountabilities

Equipment

  • Supervise the installation and commissioning of Sealed Air equipment
  • Maintain the services requirements and reporting of all installed Sealed Air equipment
  • Manage the emergency repairs to Sealed Air equipment
  • Control the spare parts stock and manage the service tool kits
  • Quality and Equipment Sales

Develop and maintain a customer service relationship with customers and service companies to expedite the service engineer function

  • Contribute to the development of new business and enhancing existing business
  • Conduct materials and equipment audits
  • Liaise with customers to ensure Sealed Air equipment is maintained in optimum condition
  • Equipment Systems

Provide an advisory service to customer equipment departments on Sealed Air equipment and services

  • Respond to and facilitate the resolution of customer concerns
  • Develop potential equipment sales
  • Administration

Prepare and submit customer call reports as requested

  • Customer invoicing for equipment and spare parts
  • Maintain all record systems relating to customers
  • Maintain Company assets and equipment in accordance with Company policy

Qualifications

Current New Zealand Electrical registration

Requisition id: 39006 

Relocation: No  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Job Segment: Supply Chain, Application Engineering, Developer, Engineer, Supply, Operations, Engineering, Technology

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