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Technical Service Rep -Fresno (Remote)

LOCATION: 

Fresno, CA, US San Jose, CA, US Sacramento, CA, US

REQ ID:  36424

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.9 billion in sales in 2020 and has approximately 16,500 employees who serve customers in 115 countries. To learn more, visit www.sealedair.com.

Job Description

 

A Technical Service Rep job in Fresno, CA is currently available at Sealed Air. You will provide technical support to Sealed Air customers within northern California, thereby promoting the use of Cryovac packaging materials and equipment systems.  Position further supports Sales organization through timely completion of service call reports, value projects and other required documentation.

 

  • Provide troubleshooting and technical support for packaging equipment at customer facilities using Cryovac materials. 
  • Timely completion of all administrative reporting.
  • Advise customers in establishing preventative maintenance programs and spare parts requirements.
  • Work with Sales to define and capture value created through Service activities or special projects.
  • Assist with the installation of Cryovac equipment and provide customers with training on proper operation and maintenance of equipment. 
  • Inform customers of safety regulations, technical information, modifications and improvements. 
  • Assists sales in supporting new products and opportunities.
     

Qualifications

 

  • Technical College or Trade School required
  • Mechanically and electrically inclined and innovative
  • Commercial or Industrial troubleshooting, installation, servicing and programming an asset
  • Experience in food packaging or other related experience
  • Previous experience servicing Cryovac rotary and auxiliary equipment preferred
  • Possess a valid US Driver’s License
  • Ability to travel overnight 30% of the time
  • Professional attitude and be self-motivated/directed
  • Time management, communication skills, decision making, interpersonal, computer and organizational skills
  • Computer technology experience – Email, Excel, Word, Google Apps, CRM
  • Ability to work cross functionally to achieve company goals
  • Ability to use basic hand and power tool

 

#LI-SB1

Requisition id: 36424 

Relocation: Yes  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Fresno

Job Segment: Customer Service Representative, Supply, Technical Support, CRM, Sales, Customer Service, Operations, Technology

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