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Customer Service Partner


Hamilton, NZ, 2000

REQ ID:  32629

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit

Job Description

Our Team:

We are a team of 30 friendly people based out in Te Rapa.

About the Role

Reporting to the Customer Experience Manager, the main responsibility of this role is to manage orders for your portfolio of customers based in either New Zealand or Australia.

This is a key relationship role where building strong relationships and knowing your customers business is key.

Key Daily Activities

  • To process all orders efficiently and accurately
  • Proactively advise Customers of any changes or impacts on their orders
  • Own and resolve Customer issues co-ordinating activities with other departments to ensure complete Customer satisfaction
  • Build strong relationships with key customers and utilise that relationship to build preference for Sealed Air products

Requisition id: 32629 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.



It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.

Job Segment: Supply, Supply Chain, Customer Service, Operations

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