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Service Engineer


Macquarie Park, NSW, AU, 2113

REQ ID:  33081

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit

Role Summary

Located at our Sydney site in Macquarie Park, reporting to the Technical Service Manager Australia, you will be primarily responsible for the installation, commissioning, servicing and customer training on the complete range of Cryovac packaging equipment.  In addition you will be responsible for emergency repairs at customer sites throughout your state and when required across Australia plus you will also contribute to equipment sales & proposals, materials & equipment audits, system applications and competitor analysis.  


This is a "hands on" customer facing role.

Job Responsibilities

  • Supervise the installation/commissioning of Cryovac® equipment into the customer’s   packaging plant.
  • Maintain the equipment servicing requirements and reporting of all Cryovac® equipment within allocated responsibility.
  • Manage the emergency breakdown repairs to customer’s equipment.
  • Customer invoicing for servicing equipment and spare parts.
  • Conduct material and equipment audits with the Sales Department.
  • Develop a strong customer service relationship to expand our existing equipment and service business.
  • Control the spare parts stock and manage the service tools kits for your allocated state responsibility.
  • Strict compliance to Cryovac® OHS policy including:- Risk Assessment, JSA’s,SOP’s,JSRA’s etc..
  • Prepare and distribute customer service reports for all service work undertaken.
  • Maintain and update all record systems relating to our customer’s equipment.

Required Qualifications

Our preferred candidate will hold an A Grade Electrical Licence and excellent mechanical aptitude or Mechanical Fitter with restricted electrical license


  • Demonstrated experience in a manufacturing or service based industry.
  • Strong Mechanical Aptitude as the equipment is predominately mechanical.
  • Be a self-starter and able to work autonomously as well as part of a team.
  • Able to travel intrastate on a regular basis and interstate when required.
  • Flexibility with your working days and hours - due to accessibility to customer sites. This will include up to 20 weekends.
  • Excellent troubleshooting and resolution skills
  • Present as a confident and reliable representative to our customers.
  • A valid driver's licence
  • The inherent physical requirements of the role needs a person with moderate fitness and agility.
  • Experience with packaging/food packaging equipment would be a distinct advantage.


Only Successful Applicants will be contacted.

Requisition id: 33081 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.



It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.

Job Segment: Manufacturing Engineer, Electrical, Engineer, Supply, Supply Chain, Engineering, Operations

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