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Technical Service Representative

LOCATION: 

Madera, CA, US

REQ ID:  29633

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.

Job Description

 

A Technical Service Representative job is currently available at Sealed Air.  You will provide technical service to Sealed Air customers within The Central Valley of California territory, thereby promoting the use of Cryovac packaging materials and equipment systems.  Position further supports Sales organization through timely completion of service call reports, value projects and other required documentation.      

 

  • Provide troubleshooting and technical support for packaging equipment at customer facilities using Cryovac materials.
  • Timely completion of all administrative reporting.
  • Advise customers in establishing preventative maintenance programs and spare parts requirements.
  • Work with Sales to define and capture value created through Service activities or special projects.
  • Assist with the installation of Cryovac equipment and provide customers with training on proper operation and maintenance of equipment. 
  • Inform customers of safety regulations, technical information, modifications and improvements. 
  • Assists sales in supporting new products and opportunities.
Qualifications

 

  • High School Diploma or equivalent required
  • Mechanically and electrically inclined and innovative
  • Possess a valid US Driver’s License
  • Ability to travel overnight 30% of the time
  • Technical school preferred
  • Previous experience servicing Cryovac rotary and auxiliary equipment preferred
  • Professional attitude and be self-motivated/directed
  • Time management, communication skills, decision making, interpersonal, computer and organizational skills
  • Computer technology experience – Email, Excel, Word, Google Apps, CRM
  • Ability to work cross functionally to achieve company goals
  • Ability to use basic hand and power tools
  • Commercial or Industrial troubleshooting, installation, servicing and programming
  • Experience in food packaging or other related experience
     

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Requisition id: 29633 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. Sealed Air participates in the E-Verify Program (US sites only).

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.