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Customer Service Specialist

LOCATION: 

Nijmegen, NL, 6545 AH

REQ ID:  32344

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.

Job Description

Responsibilities and authorization:

  • Order handling for all regions assigned to the Netherlands, Belgium and Luxemburg for the Product Care Division
  • Monitor and communicate the status of open orders and Returned Goods (RGA) and backorders with all relevant parties 
  • Monitor, administrate and communicate status of installs, trials and removals of equipment with all relevant parties. 
  • Perform daily / weekly and monthly SAP transactions to ensure correct administration and billing. SAP transaction as described on check-list. 
  • Handle and or communicate with relevant parties on customers who report equipment failures 
  • Back-up for colleague(s) in the Benelux. 
  • Be a back-up for the creation of general documentation and quotations 


Qualifications:

  • Fluency/ native in Dutch language and English; 
  • Knowledge of French/ German language would be an asset
  • Experience in customer service and selling products;
  • Skilled with SAP 
  • Excellent written and oral communication skills
  • Highly developed interpersonal skills;
  • Ability to solve problems on one’s own;
  • Enthusiasm and dedication;
Qualifications

Requisition id: 32344 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.


Job Segment: ERP, Supply, SAP, Supply Chain, Customer Service, Technology, Operations

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