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Service Engineer

LOCATION: 

Passirana di Rho, Milan, IT, 20017

REQ ID:  35367

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.9 billion in sales in 2020 and has approximately 16,500 employees who serve customers in 115 countries. To learn more, visit www.sealedair.com.

MISSION:

 

Provides maintenance activities to our fleet of equipment installed at our customers.
Install our packaging solutions, assist customers during post- sales phase in resolving any technical issue, equipment breakdown.
Actively contribute to the promotion of our equipment range, SEE(TM) Smart Services and Spare Parts sales in order to meet company financial objectives. 

MAIN RESPONSIBILITY:

 

  • Provides maintenance, installation and upgrades for fleet of SEE equipment and defined partner Equipment.
  • Evaluates customer needs, defines their expectations, plans and organizes service, maintenance or installation work.
  • Evaluates, troubleshoots and recommends repairs, replacement, corrective actions of systems and equipment. 
  • Cooperates with Equipment Customer Service, in recommending to customers spares parts needed to keep equipment efficiency at best, following any service / maintenance activity
  • Provides customers with training on equipment basic maintenance
  • Pursues SEE(TM) Smart Services sales and Spare Parts sales to customers to meet Company financial objectives.  
  • Proactively seeks to generate Company revenues in Services and Spare parts sales
  • Ensures all activities are in compliance with company, regional, and customer standards, policies and procedures and Safety Rules.
  • Maintains open communication with Systems & Integration, Application & System promotion engineers to ensure all information involving the project and customer activities is communicated and shared.
  • Shares any technical issues met or solved in the field within the team and with the Equipment Machine Experts collegues based at CSC (Customer Systems Center) in Switzerland.
  • Manages specific projects as Team Leader or Team Member, ensuring timely progress for projects, analyzing data regarding equipment performance, maintenance, replacements, corrective actions, customer needs and other project elements.
  • Record any activity into our CRM platform.
     

QUALIFICATIONS:

 

  • Degree in Electromechanical Engineering 
  • High and low voltage certification 
  • Excellent reading capability of electrical and pneumatic diagrams
  • Knowledge of PLC (Siemens and Allen Bradley)
  • Previous experience in field technical service is a must
  • Working familiarity with Microsoft Office products
  • Knowledge of kinematics, mechanical and electrical drives, and general industrial equipment manufacturing processes are required. 
  • Knowledge of vacuum processes, materials thermal / physical properties is a plus
     

PERSONAL ATTRIBUTES:

 

  • You have a strong “Total System Approach” mindset 
  • Strong safety attitude in relation to the working environment, the equipment and the people.
  • Strong hands-on attitude particularly on mechanical side which represent at least 70% of daily working
  • Client-, service- and solution-oriented
  • Good interpersonal and communication skills 
  • Fluent in Italian and in English
  • Available to travel extensively and/or work outside normal time is a must.
  • Able to cope with a wide range of situations and prioritize and manage activities in a demanding environment
  • Mature, diplomatic, flexible, teamwork minded and able to manage deadline.
  • Methodical and organized approach to task execution, ability to anticipate
  • Available to travel sometimes outside Italy if needed.
  • Driving license is a must.
     

Requisition id: 35367 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

LINK1   MON1

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Job Segment: Manufacturing Engineer, Electrical, Thermal Engineering, Engineer, Outside Sales, Engineering, Sales

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