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Sr. Quality Assurance Manager

LOCATION: 

Streetsboro, OH, US, 44241

REQ ID:  36122

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.9 billion in sales in 2020 and has approximately 16,500 employees who serve customers in 115 countries. To learn more, visit www.sealedair.com.

Job Description

Manage the Ohio and West Virginia supply chain quality program as lead for the Streetsboro, Ohio plant and dotted line program ownership of the Garfield Heights, Bedford Heights and Keyser, WV departments. Works to drive quality improvements and being the interface between supply chain and the customer.  Provide quality and technical support to functions implementing process change and continual improvement.

  • Proactively monitor, analyze, issue, investigate, clarify, and resolve customer complaints regarding quality to ensure customer satisfaction.  When appropriate, resolve customer product problems in a way that will maintain customer satisfaction. Lead direct customer interaction response involving all APS departments as necessary in a systematic manner aimed at preventing or at least minimizing future complaints and associated costs.
  • Lead the Ohio and WV facilities overall daily Quality Assurance activities ensuring that the facility’s quality processes meet expectations. Coordinate and supervise the daily activities of supervisor and hourly QA employees.
  • Manage the QMS support processes to include management review, internal audits, CAR’s, and PARs. Support the ISO 9001 QMS process to achieve and maintain certification through the continual review and improvement of standard operating procedures and work instructions. Responsible for all aspects of AIB compliance policy, certification, and audits.
  • Create & improve forms and databases in various software packages for the collection & retention of quality related data. Maintain and report on that data to provide studies and recommendations regarding process performance & capability, and employee/machinery quality performance records.
  • The position will have 4 direct reports. 

 

Qualifications

  • Education – BS or BA required. BS Engineering, mechanical or industrial preferred. 
  • Work Experience – Minimum 8 years in direct quality related area; 8 years in highly customer interactive position.
  • Knowledge – fundamental understanding of ISO 9001; familiarity of SPC, DOE, 6 Sigma, and continual improvement principles
  • Skills – fundamental statistical understanding; excellent written and verbal communication skill; consensus management
  • Abilities – ability to perform root cause analysis techniques; good problem-solving skills; reasoning to balance both immediate and longer term need; ability to operate within the realistic capabilities of the facilities and organization; ability to provide direction to auditors across multiple shifts; fundamental mechanical aptitude a plus

Requisition id: 36122 

Relocation: Yes  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Engineer, QA, Quality Assurance, Supply Chain Manager, Quality, Engineering, Technology, Operations

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