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Quality Supervisor

LOCATION: 

Bedford Heights, OH, US, 44146

REQ ID:  40604

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit www.sealedair.com.

Job Description

The Team Quality Lead will support the quality control process within the production facility in support of the SEE Core Values.  The lead will provide quality technical support to all manufacturing functions as well as lead problem resolution for customer issues.  The incumbent will also maintain an atmosphere of continuous improvement in all quality processes including customer complaint database, corrective actions, returns, and test equipment.

PRINCIPAL ACCOUNTABILITIES:

  • Lead the Quality Control process for the production facility. Use Data analysis to develop continuous improvement projects.  Lead all customer corrective action resolution in conjunction with production.
  • Issue, clarify, and resolve customer complaints regarding quality to ensure customer satisfaction.  When appropriate, resolve customer product problems in a way that will maintain customer satisfaction. Maintain 30-day response to customer corrective actions.
  • Support the ISO 9001-2015 process to achieve and maintain certification through the continual improvement of our standard operating procedures and our work instructions.
  • Complete request customer specific documentation: PPAP etc.
  • Manage the production facility calibration in conjunction with the Ohio Quality technician.
  • Maintain and report data to provide process capability studies, quality reports, and employee quality performance records to drive quality performance improvements through the facility.
  • Lead the site team of QA Auditors.
  • Support site AIB certification and audit efforts.

 

Qualifications

  • Knowledge – fundamental understanding of ISO 9001-2008; familiarity of SPC, DOE, 6 Sigma, and continual improvement principles
  • Skills – fundamental statistical understanding; excellent written and verbal communication skill; consensus management
  • Abilities –  ability to perform root cause analysis techniques; good problem solving skills; reasoning to look at both immediate need; ability to operate within the realistic capabilities of the facilities and organization; ability to provide direction to auditors across multiple shifts; fundamental mechanical aptitude a plus
  • Education – BS Engineering, mechanical or industrial preferred but not required relevant experience may be substituted for degree.
  • Work Experience – 3 years in a Manufacturing or Quality Engineering role preferred.

 

Requisition id: 40604 

Relocation: No  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Cleveland

Job Segment: Supply Chain, Facilities, Quality Engineer, QC, Data Analyst, Operations, Engineering, Quality, Data

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