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Credit & Collections Analyst North America


Toluca, Mexico State, MX, 50160

REQ ID:  39834

Sealed Air is in business to protect, to solve critical packaging challenges and to make our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit

What does the Credit & Collections Analyst do?

As part of the Credit and Collections team, you will be in charge of following and managing a customer’s portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales).

What are your responsibilities?

  • Responsible for serving a portfolio of clients.
  • Work with other departments (Sales, Customer service) to solve queries and continuous improvement.
  • Participate in improvement projects.
  • Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.
  • Send reminders for unpaid invoices selecting the most appropriate and efficient mode (customers calls or emails)
  • Check, set up, and update customers’ accounts: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group’s policies.
  • Negotiate payment plans with specific clients to manage credit notes, when the process requires it.

What are the skills that you need to have sucess?

  • Fluent English
  • No experience needed
  • Intermediate Excel
  • Good verbal and written communication
  • Positive attitude

Requisition id: 39834 

Relocation: No  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.



It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.

Job Segment: Credit Analyst, Supply Chain, Accounts Receivable, Collections, Finance, Operations, Research

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