Customer Service Representative


Toluca, Mexico State, MX, 50160

REQ ID:  43647

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.6 billion in sales in 2022 and has approximately 16,300 employees who serve customers in 120 countries. To learn more, visit

¿Qué harás como Representate de Servio al Cliente?

Como Representante de Servicio al Cliente serás responsable de atender a los clientes internos y externos, así como de realizar otras tareas en el área, como recibir, verificar e ingresar pedidos en el sistema hasta que el pedido sea entregado al cliente.

¿Por qué te necesitamos?

  • Porque con tus excelentes habilidades de comunicación, nos ayudarás a recibir, verificar e ingresar pedidos en el sistema, así como darle seguimiento de pedidos para clientes internos y externos.
  • Tu comunicación asertiva nos ayudará a contribuir en la solución de quejas de clientes internos y externos.
  • Tu nivel de organización te permitirá documentar los pedidos recibidos y los anexos de los clientes internos / externos adjuntándolos al sistema.
  • Tu capacidad de análisis y proactividad nos ayudará a verificar e ingresar facturas, notas de crédito, notas de débito y devoluciones en el sistema, monitoreando su avance hasta su emisión según lo indique la gerencia.
  • Realizarás los procesos establecidos por la dirección del departamento, documentando sus respectivos conductores y demás controles.
  • Tu voluntad de trabajo en equipo nos ayudará a colaborar con todos los departamentos para cumplir con los plazos y políticas de la empresa.

¿Qué habilidades te ayudarán a tener éxito?

  • Paquete de Office y sólidas habilidades informáticas.
  • Haber trabajado con una herramienta CRM o ERP.
  • Inglés (deseable)

Requisition id: 43647 

Relocation: No  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at 



It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.

Job Segment: Customer Service Representative, Supply Chain, ERP, CRM, Customer Service, Operations, Technology