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Field Service Engineer Bavaria

LOCATION: 

Wolfenbüttel, DE, 38304 Alsfeld, DE, 36304 Norderstedt, HH, DE, 22844

REQ ID:  33415

Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.

Job Description

 

Responsibilities:

 

  • Fault diagnosis and repairs at customers' premises
  • Maintenance and service during warranty and service contracts
  • Telephone customer service
  • Edit service reports
  • Independent planning of visits and tours
  • Daily consultation with the members of the Sales Team, the Customer Service Team and the CEO
  • Installation / product demonstrations at customers and interested parties
  • Training of the operating personnel and technicians at the customer's site
  • Promotion/sales of service contracts and partnership programmes
  • Receiving customer enquiries and complaints of all kinds in a friendly and professional manner, enabling the best possible and efficient customer service
  • Spare parts sales
  • Regular and continuous customer support to better know and understand customer needs, to explore new expansion opportunities for the company and to gain a better understanding of customers' future intentions and needs
  • Ensure compliance with ISO9002 certified procedures: Customer complaints, quality assurance measures and over/under/short handling

 

Requirements

 

  • At least a good secondary school leaving certificate and completed craft/technical training
  • Fluent written and spoken English
  • 1-2 years of experience as a technical employee
  • Driving licence for passenger car (truck up to 12t desirable)
  • Good knowledge and skills in the use of Microsoft Office software (Word/Excel/Powerpoint)        
  • Excellent organisational skills        
  • Excellent interpersonal skills        
  • Customer orientation
  • Accuracy and detail        
  • Proactive attitude and initiative
  • Teamwork with mixed groups

 

Wir bieten Ihnen

  • Einen unbefristeten, zukunftssicheren Arbeitsplatz
  • Einen Firmenwagen, auch zur privaten Nutzung
  • Eine moderne Arbeits- und Kommunikationsausstattung
  • Flache Hierarchien und kurze, offene Kommunikation
  • Eine dieser interessanten Aufgaben angemessene Vergütung
  • Erfolgsabhängige Bonuszahlungen

 

Requisition id: 33415 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.

LINK1   MON1

WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

  • Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
  • Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.
  • Leaving our communities better than we found them through dedication of time, talent and resources.


Job Segment: Maintenance, Field Engineer, Engineer, Supply, Manufacturing, Engineering, Customer Service, Operations

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