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Technical Packaging Specialist

LOCATION: 

Candiac, Quebec, CA, J5R 3L9

REQ ID:  43078

If you are a current employee click here to apply.

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit www.sealedair.com.

Job Description:

The Technical Packaging Specialist (TPS) will work closely with sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers.  The TPS will deliver technical service to and engineering support of packaging systems in a designated region.  The TPS will establish and deepen relationships with new and existing customers, and will be expected to consult with customers on packaging materials, equipment, and processes.  The TPS will also be responsible for meeting or exceeding annual sales forecast for Product Care solutions in the Eastern Canada region.

Responsibilities / Duties:

  • Installs Packaging Systems and Delivers Training – Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
  • Services and Maintains Packaging Systems – Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures; take ownership and maintain high level of quality; follow standards; provide technical information and explanations  
  • Demonstrates Solution Knowledge – Understand and clearly articulate full suite of Sealed Air Product Care Solutions, products, and programs to end users
  • Leverages Consultative Approach with Customers -  understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
  • Develops New Sales Opportunities -  work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations  
  • Manages Administrative Duties and Collaborates Internally – complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation; liaise closely with Customer Service on issues such as customer information, product details, pricing, etc. to support smooth processing of orders; liaise with Packaging Application Center as necessary; work according to code of conduct; champion organization priorities 

Required Qualifications:

  • BA/BS Degree or equivalent experience.
  • 1 + years of high level mechanical and/or sales expertise
  • 3 + years of MS Office (Word/ Excel/ PowerPoint)
  • Valid Driver’s license
  • Ability to travel daily- - (Occasional overnight travel for meetings, training, and service coverage)

Additional Qualifications:

  • Strong listening, written, and verbal communication skills; French is a required
  • High level of mechanical and troubleshooting experience
  • Packaging experience is a plus
  • Ability to read and understand technical drawings/troubleshooting charts
  • Ability to develop accounts
  • Ability to build strong relationships, work with customers to solve problems, and influence decision-making
  • Ability to work across teams and navigate complex environment
  • Goal-focused/deadline-driven/results-oriented; Self-starter and coachable
  • Strong time management, Detail-oriented, and highly organized

Requisition id: 43078 

Relocation: Yes  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Job Segment: Supply Chain, CRM, Technical Support, Engineer, Supply, Operations, Technology, Engineering

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