Inside Sales Representative, Product Care

Position Summary

The Insides Sales Representative will manage a portfolio of existing customers, deepen relationships to grow business with those customers, and generate new business through executing sales campaigns. 

Do you enjoy a fast-paced work environment? Do you thrive on working with customers to solve problems that no one else has tried to solve and presenting solutions for them? How about having tangible targets to achieve and striving to exceed those targets? Do you thrive on tracking trends and gorging on the day’s business news? Do you enjoy the challenge of being fluid enough to change with a constantly changing business environment? 
This role requires a mind that thrives on a competitive, curious, and persistent spirit, creative problem solving, stellar communications and authoritative storytelling, and a deep understanding of the way people make purchase decisions.  

This role will be in the center of a fast-paced, team environment and will be on a team that strives to disrupt neural pathways and introduce customers – current and future – to unique, new solutions with the potential to deliver transformational value to their businesses.
 

Job Description

• Drives sales growth through a knowledge-based selling approach – Carries sales quota for portfolio of customers and meets/exceeds that quota; Builds deep understanding of customer needs through research, open-ended questioning, and analysis; Leverages product knowledge to deliver solutions to each customer; Holds regular discussions with customers and distributors via phone and virtual online tools to investigate new opportunities  
• Leverages Virtual Consultative Approach – Develops deep understanding of customer needs through research; Can take customer from basic order to problem-solving dialogue to solution offering and closure via phone; Delivers personalized insight and custom solution rooted in Sealed Air value proposition to customers; Can easily discuss value of product suite and cost of solutions with customers and complete appropriate sales in timely fashion
• Drives Sales Planning and Growth – Creates a sales, profitability and growth plan for the assigned portfolio that identifies how to drive profitable growth with existing and potential customers/distributors
• Demonstrates Market and Solution Knowledge – Understands and clearly articulates suite of Sealed Air Product Care Solutions, products, campaigns and programs to portfolio of customers; understands sector/industry needs and economic drivers, and provides key strategic customer feedback and insights back to support partners to strengthen solution suite in marketplace. 
• Maintains Accounts - Provides support to maintain customer accounts by establishing relationships, effectively addressing problem/resolution situations, maintaining appropriate margins, and following up on customer questions and new application inquiries quickly and efficiently; ensures customer satisfaction/retention with Sealed Air Product Care solutions
• Drives Profitability Improvement – Works closely with Marketing teams, distribution channels, and other support partners to regularly review and improve regional account profitability, margins and growth strategies; partners with Marketing to launch new solutions and campaigns to assigned accounts 

Required Qualifications

• Bachelor’s degree in marketing, communications, business, or related field
• Proficient in Microsoft Word, Excel and PowerPoint 
• Familiarity with CRMs and various sales tracking tools

Additional Qualifications

• Superior listening and communication (written and verbal) skills
• Strong critical thinking skills and ability to be creative
• Ability to present complex topics in easy to understand way
• Ability to influence decision-making and negotiate with customers
• Ability to work across teams and navigate complex environment
• Demonstrates learning agility 
• Strong business acumen and demonstrated curiosity 
• Goal-focused/deadline-driven/results-oriented
• Self-starter and very coachable
• Strong time management, prioritization, and organization skills 
• Excellent relationship building skills 
• Intellectually curious, analytical, strong attention to detail, self-motivated
• Quota-carrying inside sales, account management, negotiating, closing and CRM experience is a plus