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Technical Packaging Specialist

Date: Nov 30, 2018

Location: City of Industry, CA, United States

Company: Sealed Air Corporation

Sealed Air Corporation is a knowledge-based company focused on packaging solutions that help our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions and Bubble Wrap® brand cushioning, enable a safer and less wasteful food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.5 billion in sales in 2017 and has approximately 15,000 employees who serve customers in 122 countries. To learn more, visit www.sealedair.com.

Job Description

The Technical Packaging Specialist (TPS) will work closely sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers.  The TPS will deliver technical service to and engineering support of packaging systems in a designated region.  The TPS will establish and deepen relationships with new and existing customers, and will be expected to consult with customers on packaging materials, equipment, and processes.  The TPS will also be responsible for meeting or exceeding annual sales forecast for Product Care solutions in a designated region.

Job Description Cont.

  • Installs Packaging Systems and Delivers Training – Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
  • Services and Maintains Packaging Systems – Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures; take ownership and maintain high level of quality; follow standards; provide technical information and explanations  
  • Demonstrates Solution Knowledge – Understand and clearly articulate full suite of Sealed Air Product Care Solutions, products, and programs to end users
  • Leverages Consultative Approach with Customers -  understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
  • Develops New Sales Opportunities -  work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations  
  • Manages Administrative Duties and Collaborates Internally – complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation; liaise closely with Customer Service on issues such as customer information, product details, pricing, etc. to support smooth processing of orders; liaise with Packaging Application Center as necessary; work according to code of conduct; champion organization priorities 

Qualifications

REQUIRED QUALIFICATIONS:

  • High School Diploma or equivalent Required; BA/BS Degree strongly preferred
  • 3 + years of high level mechanical and troubleshooting expertise
  • 3+ years of MS Office (Word/ Excel/ PowerPoint)
  • Valid US Driver’s license
  • Ability to travel daily- - (Occasional overnight travel for meetings, training, and service coverage)

ADDITIONAL QUALIFICATIONS:

  • High level of mechanical/ technical and troubleshooting experience
  • Packaging experience is a plus
  • Ability to read and understand technical drawings/troubleshooting charts
  • Ability to develop accounts
  • Ability to build strong relationships, work with customers to solve problems, and influence decision-making
  • Ability to work across teams and navigate complex environment
  • Goal-focused/deadline-driven/results-oriented; Self-starter and coachable
  • Strong time management, Detail-oriented, and highly organized
  • Strong listening, written, and verbal communication skills; Spanish is a plus

Requisition id: 26348 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. Sealed Air participates in the E-Verify Program (US sites only).


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