Account Manager

Job Description

Sales / Operations

•    Achieve maximum sales at highest margin returns.
•    Service, maintain and grow designated customer base.
•    Strong focus on developing new business sales from current and adjacent markets.
•    Plan daily, weekly & annual objectives / activities to maximise customer contact / effectiveness.
•    Develop business relationships with key decision makers to further our business interests.
•    Service customer order and delivery requirements to optimise customer satisfaction within, product lead time guidelines.
•    Maximise SEE profitability by margin maximisation initiatives & implementation of price changes.
•    Creation, implementation and monitoring of progress of meaningful business plans for major/significant customers within designated territory.
•    Maintain accurate forecasting of customer requirements via designated methods.
•    Manage SEE inventory within company guidelines.
•    Assist in the collection of outstanding Debtors and the enforcement of SEE trading terms.
•    Make presentations to customers and co-ordinate training of customer personnel as appropriate.
•    Provide reports as requested, on time, with the accuracy and detail required for the purpose including in-plant audits.
•    Maintain and update all record systems such as price book, Scorecards, CRM, customer files and product releases.
•    Maintain high standard of personal presentation and housekeeping.
•    Support key marketing thrusts with appropriate sales development / trial programs.
•    Gain business at targeted new accounts within pricing/margin guidelines.
•    Support key marketing and new product programmes (MPU’s) and gain business at targeted new accounts with pricing margin guidelines.
•    Identify potential equipment sales opportunities and follow-up with proposals and quotations to secure equipment sales.
•    Liaise with appropriate customer personnel to ensure equipment running SEE materials is in optimal condition.
•    Initiate appropriate systems such as stock & order reports to manage finished goods inventory.

Qualifications

•    Demonstrated Sales experience, with packaging Account Management experience.
    Food Care: Direct experience in FRM (Fresh Red Meat) market would be advantageous.
    Protective: Direct experience with channel partner businesses would be advantageous.
•    Demonstrated proven ability to build and nurture customer relationships.
•    Demonstrated history of identifying, nurturing, and securing new business.
•    Food / industrial and associated packaging materials / equipment experience.
•    Able to demonstrate high level of decision-making skills.
•    Able to demonstrate self-management skills and excellent time management skills.
•    Have high level of strategic level planning and analytical skills.
•    High level of communication skills.
•    Organised and systemic thinking skills.
•    Comfortable working in a large organisation with a matrix organizational structure.
•    Computer literacy and systems / policy knowledge for:
    Office 365 / Word, Excel & PowerPoint (mandatory)
    SAP (advantageous)
•    Able to travel for short / periods of time (interstate / overseas).
EDUCATION / TRAINING:
•    Level of Tertiary Education, i.e. Diploma, Degree, Masters etc. in a related discipline.  Packaging Industry Qualification / Certifications an advantage.
•    Driver’s License