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Technical Specialist

LOCATION: 

Grand Island, NY, US, 14072

REQ ID:  41884

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit www.sealedair.com.

Position Summary

The Technical Specialist will provide technical support for all facilities that utilizes Grand Island’s technology and software. You will provide ongoing service and support for both new and existing equipment. You will also be responsible for providing ongoing technical and operator training within 3rd party companies. Onsite service and support is required along with possible after hour remote computer and phone support as well.  

Job Description

  • Perform technical support for proprietary digital print systems – includes many different types and styles of equipment and technology.  
  • Provide on-call after hour support with troubleshooting and repair of Grand Island’s proprietary technology.
  • Repair components as needed to fulfill spare part requirements (repair depot).
  • Expected, at times, to work side-by-side with developers to provide ongoing feed back regarding technical problems in the field.  Must be able to see this process through to the end and deliver the solution or recommendations to the customer.  
  • Provide ongoing operator training.  
  • The candidate must be able to present themselves in a professional manner at all times and will be expected to interface with upper management.  
  • This position requires the ability to fully understand, service, and repair a complex technical system.  This system includes server’s, electronic components, electrical systems, pneumatic systems, servo drives and more.
  • This position also requires good communication skills when dealing with outside vendors along with internal team members.
  • This candidate should have or be prepared to obtain a strong understanding of printing, image quality, color management and web-handling experience as well.  
  • Approximately 50%-75% travel.
     

Qualifications

  • A well-defined technical aptitude with a strong set of electrical skills.
  • Excellent organizational skills, problem-solving skills and able to communicate and multi-task
  • Electro-Mechanical skills are a plus.
  • Experience with windows 2012/20126/2019 server a plus.
  • Networking skills a plus.
  • An A.A.S. degree in Electronics, Electrical Engineering Technology, or any other Engineering Technology Discipline will be considered.  Certified Electricians or Technicians from various industries outside of the printing industry will also be considered.  Having any of the above-mentioned skills, mixed with a strong IT background would be another plus.  Substantial experience within the printing industry, in lieu of a degree, may also be considered.  
  • Note: The New Hire can expect to receive “On the Job Training” which will be a large part of their initial few months after employment begins.  
  • Experience in Microsoft Office 365 (Word, Excel, Access, etc).
     

Requisition id: 41884 

Relocation: No  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


Nearest Major Market: Buffalo

Job Segment: Electrical, Outside Sales, Electrical Engineering, Supply Chain, Supply, Engineering, Sales, Operations

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