Customer Process Improvement Expert ANZ


Hamilton, NZ, 2000

REQ ID:  46447

SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.


Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers who are passionate about fulfilling our purpose.


SEE generated $5.6 billion in revenue in 2022 and has approximately 16,300 employees who serve customers in 120 countries/territories. To learn more, visit

The Role

The Regional Customer Services team are looking for a Customer Process Improvement Expert for ANZ to join our Hamilton based Customer Services team.

The Role:

Reporting to the Executive Director, Customer Services (APAC) you will support improvement and process initiatives across the ANZ Customer Services Team.

Ideal Candidate

  • Requires in-depth knowledge and experience on Customer Service.
  • Able to identify project and pipeline opportunities proactively.
  • Experience using best practices and deep knowledge of internal or external business issues to improve processes.
  • Solves complex problems; takes a new perspective using existing solutions.
  • Can work both independently and within a team, generating results with general/minimal guidance from management.
  • Acts as a resource for colleagues with less experience.
  • Strong facilitation skills and the ability to drive teams to consider new ways of working.

Remuneration package consists of Base Salary and AIP.

A detailed job description is available.

Requisition id: 46447 

Relocation: No  


The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.


*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected]



It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.

Job Segment: Business Process, Supply Chain, Supply, Management, Operations