Business Unit Quality Manager

Job Description

POSITION SUMMARY:  The Quality Superintendent will develop, champion and lead quality improvement initiatives for processes and product lines. Responsible for ensuring managers, process owners and Team Quality Leaders develop and engage in the improvement plans and maintain their part of the quality management system. This role works cooperatively across the production facility and additional production sites to provide a continuous improvement philosophy to all programs, processes, and innovations company wide.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage the Quality Team to ensure: 
•    Develop and lead quality teams to address issues such as recurring non-conformances, critical customer issues, internal quality issues, and identified improvement opportunities 
•    Lead the Corrective and Preventive Action process from inception to verification of effectiveness. Form and lead teams to drive timely completion of CAPAs. Use data-based methods to verify effectiveness. 
•    Track and analyze internal and external quality data. Ensure performance is communicated at all levels of the organization. Set goals and drive process and product quality improvements. Sustain a pipeline of quality improvement projects. 
•    Provide full control of Nonconforming Material and timely, efficient processing of blocked stock. ensure these processes are adequate to meet the needs of the business. 
•    Utilize a six-sigma approach to quality processes, implementing SPC where applicable. 
•    Ensure internal and external CTQ’s are identified, specifications, sample plans and measurement systems are in-place and adequate. 
•    Assist in the development of Control Plans, Process Maps, FMEA, Visual Standards, Inspection plans, Capability Studies and reports, and other Six Sigma / Process Improvement Tools. 
•    Full managerial responsibility for direct reports; assigns work to staff, provide coaching and training, sets goals. 
•    Provide support for Customer regulatory and certification site audits. Maintain SQF certification. Process owner of the quality audit system; engage all levels and roles of site personnel in leading process and product quality audits driving toward leading behaviors that drive improvement in lagging results. 
•    Act as Liaison between manufacturing and Sales, Customer Service, and Field Quality. Provide timely and appropriate feedback on quality issues in the field, including customer Corrective Action Request

Qualifications

DESIRED CANDIDATE IS:
•    Customer Focused 
•    A professional with strong verbal and written skills.
•    A critical thinker and effective problem solver.
•    Objective and data driven
•    Strong influential leader with the ability to drive change
•    Knowledgeable in compliance programs (GFSI schemes experience preferred)  
•    Experienced in Statistical Data Analysis and Problem Solving (Statistical Process Control, 8D, FMEA, Ishikawa, DOE, MSA) 
•    Someone who has strong business and technical acumen 
•    Organized and possesses strong project management abilities 
•    A team builder and collaborator 
•    Experienced in operating in high pressure, time sensitive environments
•    Flexible and thrives in rapid and changing conditions.  Someone who is effective at completing tasks by the deadline
•    Knowledgeable in operational excellence philosophies and programs

QUALIFICATIONS:

Basic Qualifications:
•    Bachelor's Degree from an accredited institution.
•    Minimum of 5 years of experience in Quality Management, Engineering, or Six Sigma Knowledgeable in principles of Quality Management Systems (Document Control, Deviation System, Audits, CAPA, Positive Release)
•    Lean Six Sigma working knowledge
•    Proficient with Microsoft Office Suite; Word Excel, PowerPoint, Minitab (or similar statistical tools)
•    Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Preferred Qualifications:
•    Bachelor's Degree from an accredited institution in Mechanic Engineering, Material or Packaging Science, or Manufacturing Engineering
•    Extensive knowledge of quality systems and requirements and how they relate to business
•    Green Belt/Black Belt and/or Lean Six Sigma certification