Service Engineer
Kettering, GB, NN16 8UN
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit www.sealedair.com.
What you will do:
- Provide maintenance and installation for fleet of equipment in a specific region (Gloucestershire / Worcestershire area).
- Evaluate customer needs, defines their expectations, plan and organise service, maintenance or installation work.
- Evaluate, troubleshoot and carry out repairs on equipment.
- Provide customers with detailed instructions, perform and coordinate installations, maintenance, testing and corrective actions.
- Maintain electronic records of site visits and activities in the format and frequency required by Sealed Air.
- Maintain up-to-date knowledge on all technical aspects of Sealed Air's packaging systems.
- Coordinate activities with Sales, Systems & Integration and customers to ensure fast response, establish routine maintenance and testing for optimal operation and to optimise utilisation of Company resources.
- Maintain open communication with Sales, Systems & Integration and Applications & System promotion engineers to ensure all information involving the project and customer activities is communicated.
- Manage specific projects with timely progress, reviewing and approving relevant documentation, analysing data regarding equipment performance, maintenance, replacements, corrective actions, customer needs and other project elements, and planning the most efficient execution of maintenance and installations.
- Develop sales from existing customers by encouraging the use/upgrade of packaging systems. Propose packaging evaluation and design projects where opportunities exist for increased sales.
- Ensure all activities are in compliance with Company, regional, and customer standards, policies and procedures and safety rules.
What you will need:
- HNC in electrical engineering
- Basic knowledge of PLC
- Good knowledge of Pneumatics
- Excellent mechanical skills
- Strong troubleshooting capabilities
- Confident to train customers on machinery, deal with customers in a breakdown situation and build strong customer relationships
- Computer literate
- Professional telephone manner
- Willing to travel and work some weekends
- Good knowledge of English
- Full drivers licence
What you will get in return:
- 25 days paid holiday with 5 additional days awarded for long service
- Generous pension scheme
- Enhanced Sick Pay and Family Leave
- Health Cash Plan
- Life Assurance
- Income Protection
- Employee Assistance Programme
- Discounts Platform
- Cycle to Work Scheme
Requisition id: 48046
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].
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