IT Operations Platform Support Manager
Makati City, PH, 1229
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit www.sealedair.com.
What does an IT Operations Platform Support Manager Do?
- Manage the IT platform operations team, including hiring, training, coaching, and performance evaluation.
- Define and implement the IT platform operations policies, procedures, standards, and best practices.
- Monitor and report on the IT platform operations metrics, such as availability, performance, capacity, and incidents.
- Ensure the IT platform operations comply with the IT governance, risk, and compliance requirements.
- Manage the IT platform operations budget and optimize the IT platform operations costs.
- Manage the IT platform operations vendors and contracts, and ensure the quality and timely delivery of the IT platform services.
- Manage the IT platform operations projects and initiatives, and ensure the alignment with the IT platform roadmap and architecture.
- Manage the IT platform operations risks and issues, and implement the IT platform operations contingency and recovery plans.
- Manage the IT platform operations innovation and improvement, and identify and implement the IT platform operations best practices and opportunities.
- Manage the IT platform operations communication and collaboration, and foster the IT platform operations culture and values.
What are we looking for in You?
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
- Minimum 10 years of experience in IT platform operations, including at least 5 years of experience in a managerial or leadership role.
- Strong knowledge and experience in IT platform operations technologies, tools, and methodologies, such as cloud computing, visualization, automation, orchestration, monitoring, backup, disaster recovery, IT service management, ITIL, DevOps, and Agile.
- Strong knowledge and experience in IT platform operations domains, such as network, server, storage, database, middleware, application, security, and data.
- Strong knowledge and experience in IT platform operations standards and regulations, such as ISO, COBIT, PCI, GDPR, and NIST.
- Strong leadership and management skills, including strategic thinking, decision making, problem solving, team building, and stakeholder management.
- Strong communication and interpersonal skills, including verbal, written, presentation, and negotiation skills.
- Strong customer service and quality orientation, and ability to deliver IT platform operations excellence and satisfaction.
- Strong project management and organizational skills, and ability to manage multiple IT platform operations projects and priorities.
- Strong analytical and critical thinking skills, and ability to leverage IT platform operations data and insights.
- Strong innovation and continuous improvement mindset, and ability to drive IT platform operations transformation and optimization.
- Certifications in IT platform operations technologies, tools, methodologies, and domains are preferred.
- Willingness and ability to travel internationally as required.
What are our Core Values?
- Integrity
- Determined
- Innovative
- Collaborative
Why work at Sealed Air?
- We have a very diverse and inclusive culture.
- We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
- You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.
If you are looking for a new challenge in a company deemed as essential service, then we want to hear from you!
We have great total compensation and premier benefits!
Closing Date: September 7, 2024
Requisition id: 48041
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].
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