Share this Job

Senior Service Engineer Italy &SEE

Date: Jan 8, 2019

Location: Passirana di Rho, MI, IT

Company: Sealed Air Corporation

Sealed Air Corporation is a knowledge-based company focused on packaging solutions that help our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions and Bubble Wrap® brand cushioning, enable a safer and less wasteful food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.5 billion in sales in 2017 and has approximately 15,000 employees who serve customers in 122 countries. To learn more, visit www.sealedair.com.

Job Description

MISSION

 

Provides maintenance activities to our fleet of equipment installed at our customers.

Install our packaging solutions, assist customers during post- sales phase in resolving any technical issue, equipment breakdown.

Actively contribute to the promotion of our equipment range, SEE (TM) Smart Services and Spare Parts sales in order to meet company financial objectives.

 

 

MAIN RESPONSIBILITY

        

  • Provides maintenance, installation and upgrades for fleet of SEE equipment and defined partner Equipment.
  • Evaluates customer needs, defines their expectations, plans and organizes service, maintenance or installation work.
  • Evaluates, troubleshoots and recommends repairs, replacement, corrective actions of systems and equipment.
  • Cooperates with Equipment Customer Experience, in recommending to customers spares parts needed to keep equipment efficiency at best, following any service / maintenance activity
  • Provides customers with training on equipment basic maintenance
  • Pursues SEE(TM) Smart Services sales and Spare Parts sales to customers to meet Company financial objectives. 
  • Proactively seeks to generate Company revenues in Services and Spare parts sales.
  • Ensures all activities are in compliance with Company, regional and customer standards, policies and procedures and Safety Rules.
  • Maintains open communication with Systems & Integration, Application & System promotion engineers to ensure all information involving the project and customer activities is communicated and shared.

 

  • Shares any technical issues met or solved in the field within the team and with the Equipment Machine Experts colleagues based at CSC (Customer Systems Center) in Switzerland.
  • Manages specific projects as Team Leader or Team Member, ensuring timely progress for projects, analyzing data regarding equipment performance, maintenance, replacements, corrective actions, customer needs and other project elements.
  • Record any activity into our CRM platform.

Qualifications

QUALIFICATIONS:

  • Degree in Electromechanical Engineering
  • High and low voltage certification
  • Excellent reading capability of electrical and pneumatic diagrams
  • Knowledge of PLC basic (Siemens and Allen Bradley)
  • 2-5 year experience in field technical service
  • Working familiarity with Microsoft Office products
  • Knowledge of vacuum processes, materials thermal / physical properties, kinematics, mechanical and electrical drives, and general industrial equipment manufacturing processes are also welcome.

 

 

PERSONAL ATTRIBUTES:

  • You have a strong “Total System Approach” mindset
  • Strong safety attitude in relation to the working environment, the equipment and the people.
  • Strong hands-on attitude.
  • Good interpersonal and communication skills
  • Client-, service- and solution-oriented
  • Fluent in Italian and in English
  • Available to travel extensively and away from home.
  • Able to cope with a wide range of situations and prioritize and manage activities in a demanding
  • environment
  • Mature, diplomatic, flexible, team work minded and able to work under pressure
  • Methodical and organized approach to task execution, ability to anticipate
  • Although very limited, available to travel outside responsible region or during week-end
  • Driving license is a must.

Requisition id: 26346 

Relocation: [[filter4]] 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. Sealed Air participates in the E-Verify Program (US sites only).


Job Segment: Thermal Engineering, Manufacturing Engineer, Electrical, Engineer, Outside Sales, Engineering, Sales