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Technical Service Representative ( Pacific Northwest Territory )

Date: Jul 14, 2019

Location: Renton, WA, US

Company: Sealed Air Corporation

Sealed Air Corporation is a knowledge-based company focused on packaging solutions that help our customers achieve their sustainability goals in the face of today’s biggest social and environmental challenges. Our portfolio of widely recognized brands, including Cryovac® brand food packaging solutions and Bubble Wrap® brand cushioning, enable a safer and less wasteful food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.5 billion in sales in 2017 and has approximately 15,000 employees who serve customers in 122 countries. To learn more, visit www.sealedair.com.

Job Summary

 

This position provides technical service to Sealed Air customers within an assigned territory, thereby promoting the use of Cryovac packaging materials and equipment systems.  Position further supports Sales organization through timely completion of service call reports, value projects and other required documentation.      

 

Responsibilities/Duties

 

  • Provide troubleshooting and technical support for packaging equipment at customer facilities using Cryovac materials. 
  • Timely completion of all administrative reporting.
  • Advise customers in establishing preventative maintenance programs and spare parts requirements.
  • Work with Sales to define and capture value created through Service activities or special projects.
  • Assist with the installation of Cryovac equipment and provide customers with training on proper operation and maintenance of equipment. 
  • Inform customers of safety regulations, technical information, modifications and improvements. 
  • Assists sales in supporting new products and and opportunities.

 

Qualifications

 

  • High School Diploma or equivalent required
  • Mechanically inclined and innovative
  • Possess a valid US Driver’s License
  • Ability to travel overnight 30% of the time
  • Ability to work evenings and weekend when necessary
  • Technical school preferred
  • Previous experience servicing Cryovac rotary and auxiliary equipment preferred
  • Professional attitude and be self motivated/directed
  • Time management, communication skills, decision making, interpersonal, computer and organizational skills
  • Computer technology experience – Email, Excel, Word, Google Apps, CRM
  • Ability to work cross functionally to achieve company goals
  • Ability to use basic hand and power tools
  • Commercial or Industrial troubleshooting, installation, servicing and programming
  •  Experience in food packaging or other related experience

 

Requisition id: 27286 

Relocation: No  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. Sealed Air participates in the E-Verify Program (US sites only).

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Nearest Secondary Market: Bellevue

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