Regional Technical Manager
Richmond, VA, US Lexington, KY, US Pittsburg, PA, US Columbus, OH, US Baltimore, MD, US Louisville, KY, US Virginia Beach, VA, US Cincinnati, OH, US Roanoke, VA, US
Sealed Air is in business to protect, to solve critical packaging challenges and to make our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC® brand food packaging, SEALED AIR® brand protective packaging and BUBBLE WRAP® brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit www.sealedair.com.
Job Description
Lead and manage the service of the company’s equipment platforms within the defined geographical area. Ensure consistent, profitable growth in sales and service revenues through positive planning, deployment and management of service personnel. The main responsibilities are to manage the service personnel in technical attributes, account development and managing assets.
RESPONSIBILITIES/ DUTIES:
- Introduce innovative existing solutions to regional customers to optimize operational efficiency and product protection.
- Train the regional TPS staff using best practices in account development, customer satisfaction and brand promotion
- Develop required local service level strategies to assure they are in line with national service standards and regional customer needs.
- Promote multiple cross-product opportunities and projects.
- Interact with national and regional sales, distributors, manufacturing, marketing, sales coordinators and customer service to enable an appropriate level of customer support.
- Coordinate installs within the region to ensure efficiencies of resources and labor hours.
- Track and communicate issues affecting our regional customers. Take ownership with engineering, marketing and the local sales team.
- Develop metrics to monitor the success of the regional service strategy for all customers and programs.
- Identify and communicate with local customer contacts on the success of our service levels.
- Develop Sales in the regional business through the selling of equipment, customer projects and leveraging customer relationships.
- Manage regional Technical Packaging Specialists to grow sales and protect SEE business interest.
- Work with marketing to provide feedback on markets, sales trends and customer feedback to assist in the building of the Sealed Air brand.
Qualifications
- BA/BS Degree preferred
- 3+ years of experience in people or project management
- 3+ years of MS Office Suite
- 2+ years of sales
- Valid Driver’s License
- Ability to travel 50-60% (3 days per week)
- Results driven. Performance Management.
- Ability to make tough decisions
- Model Leadership behaviors
- Strong business acumen with a drive to achieve results
- Excellent presentation and communication skills (all levels)
- Customer focus / working knowledge with management of corporate strategic accounts
- Strong organizational skills
- Organizational credibility
- Inspired leadership: a demonstrated ability to coach & lead through others to get results. Effective at working with others to achieve shared goals in a matrix structure.
- Project Management: ability to coordinate and drive a number of initiatives in a dynamic and often ambiguous environment. Uses process and pragmatism to maintain prioritization and alignment in terms of executing work.
Requisition id: 39972
Relocation: Yes
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
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Nearest Major Market: Richmond
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