Senior Service Engineer
TW, 338028
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit www.sealedair.com.
Job Description
- Installation / commissioning of equipment in scope at customer’s plant.
- Attend to breakdowns or machine issues and work to resolve customer’s complete satisfaction.
- Provide maintenance of the equipment as per customer service agreement or sales contract.
- Actively promoting and “selling” service agreements and spare parts.
- Actively scout for field service opportunities not only to promote service sales, but also to increase time utilization.
- Conducting equipment audits with application specialist or sales Department. Ensuring the machines’ settings are optimal.
- Developing a strong customer relationship to expand our existing equipment and service business.
- Recommending the required spare parts stock, following up and identifying any gap.
- Strict compliance with SEE policy regarding personal and machine safety.
- Preparing and distributing service reports for all service work undertaken.
- Ensure timely reporting using SEE official reporting media.
- Maintaining and updating all records related to customer’s equipment.
- Suggest equipment improvement to the Engineering team, based on field experience.
Qualifications
- Electromechanical bachelor with min. 3 years’ experience
- Electrical/automation engineer with strong field experience on mechanical systems
- Demonstrated experience in a manufacturing or service-based industry
- Demonstrated equipment installation experience preferably with packaging machinery
- Demonstrated experience in servicing and troubleshooting automated systems
- Proven communication skills
- Able to communicate in English, both written and verbal
- Good understanding of packaging material applications and equipment
- Able to work alone at customers
Requisition id: 49395
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.
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