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Service Engineer, Taiwan

LOCATION: 

TW, 338028

REQ ID:  47686

If you are a current employee click here to apply.

SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.

SEE strives to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. Our culture guides everything we do – how we partner with our customers and suppliers, attract and retain top talent, and create value for our stakeholders.

SEE generated $5.5 billion in revenue in 2023 and has approximately 17,000 employees. The company operates out of 46 countries/territories, and our products are distributed in 115 countries/territories around the world. To learn more, visit www.sealedair.com.

Job Description

Acts as the main supporting role under Sealed Air Equipment & Engineering team to handle not only engineering works related to SEE equipment, but also serve as the ambassador to influence customers in engaging their business using SEE materials, spare parts and services. Provide quality technical service including installation, commissioning, training and maintenance works to customers to ensure equipment is always at tip top conditions.

  • Installation / commissioning of equipment in scope at customer’s plant.
  • Attend to breakdowns or machine issues and work to resolve customer’s complete satisfaction.
  • Provide maintenance of the equipment as per customer service agreement or sales contract.
  • Actively promoting and “selling” service agreements and spare parts.
  • Actively scout for field service opportunities not only to promote service sales, but also to increase time utilization. 
  • Conducting equipment audits with application specialist or sales Department.  Ensuring the machines’ settings are optimal.
  • Developing a strong customer relationship to expand our existing equipment and service business.
  • Recommending the required spare parts stock, following up and identifying any gap.
  • Strict compliance with SEE policy regarding personal and machine safety.
  • Preparing and distributing service reports for all service work undertaken. 
  • Ensure timely reporting using SEE official reporting media. 
  • Maintaining and updating all records related to customer’s equipment.
  • Suggest equipment improvement to the Engineering team, based on field experience.

Qualifications

  • Electromechanical bachelor with min. 3 years’ experience
  • Electrical/automation engineer with strong field experience on mechanical systems
  • Demonstrated experience in a manufacturing or service-based industry
  • Demonstrated equipment installation experience preferably with packaging machinery
  • Demonstrated experience in servicing and troubleshooting automated systems
  • Proven communication skills 
  • Able to communicate in English, both written and verbal
  • Good understanding of packaging material applications and equipment
  • Able to work alone at customers
  • Able to travel and be flexible with working days and hours
  • Comfortable with MS Word, Excel, Power Point

Requisition id: 47686 

Relocation: No  

SEE is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify,  infuse, and grow talent to align with our culture, values, and norms. SEE prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws. 

*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com. 

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.


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