Field Quality Analyst

Job Description

Job Summary: 
Work with Sealed Air Supply Chain, Sales and customers to quantify and improve the quality and performance of Sealed Air’s products.  Investigate and analyze quality issues and lead resolution efforts.  Recommend, assist with, and/ or initiate programs designed to improve performance of Sealed Air products and equipment, as well as customer packaging processes.
Responsibilities: 

• Serve as the Sealed Air quality representative in the field and provide guidance, advice, and training to customers about quality improvement techniques.  
• Act as advisor/liaison between internal and external customers and Supply Chain, identify areas of potential improvement and communicate those findings to customers and Sealed Air plants.   
• Identify problems and opportunities in the Customer’s process (potentially including equipment) and recommend product / process quality improvements that provide value to Sealed Air and our customers.
• Pro-actively address quality issues within assigned territory/area of responsibility.   Initiate the appropriate communications and drive the root cause investigation and corrective actions to resolve the issues.
• Support the complaint process investigating material quality issues, gather data from Dynamics/SAP/Smart Factory, segregate good/suspect material, communicate closely with the manufacturing plant, sales and customers.
• Work with Supply Chain, Sales, Technical Sales, Applications/R&D, and APS Equipment on special projects to address customer needs such as line layout, equipment recommendations, and new product development (team member or team leader as needed).

Qualifications

Education/Experience:

• BS/BA required, preferably in a technical field, or a minimum of 5 years of technical experience in Sealed Air operations.
• Minimum of 5 years of experience in packaging, APS packaging, or Protective packaging, or flexible films manufacturing, quality or technical field.

Skills/Certifications/Special Training:

• Six-Sigma/Lean certification is desirable, or ability to be certified.
• Personal computer skills with standard software systems (WORD, EXCEL, POWERPOINT especially) are essential.
• Demonstrated ability to work and communicate effectively with all levels of a manufacturing team, from operators to quality managers to plant managers.
• Demonstrated success in logical, data-driven problem solving.  
•  Self-motivated.
• Ability to stay cool in stressful situations.
• Extensive regional travel, 80%, required.