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Credit & Collections Analyst


Toluca, Mexico State, MX, 50160

REQ ID:  42379

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. 

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Sealed Air generated $5.5 billion in sales in 2021 and has approximately 16,500 employees who serve customers in 114 countries. To learn more, visit

What does the Credit & Collections Analyst do?

As part of the Credit and Collections team, you will be in charge of following and managing a customer’s portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales).

What are your responsibilities?

  • Responsible for serving a portfolio of clients.
  • Work with other departments (Sales, Customer service) to solve queries and continuous improvement.
  • Participate in improvement projects.
  • Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.
  • Send reminders for unpaid invoices selecting the most appropriate and efficient mode (customers calls or emails)
  • Check, set up, and update customers’ accounts: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group’s policies.
  • Negotiate payment plans with specific clients to manage credit notes, when the process requires it.

What are the skills that you need to have success?

  • Fluent English
  • No experience needed
  • Intermediate Excel
  • Good verbal and written communication
  • Positive attitude
  • Fluent English
  • No experience needed
  • Intermediate Excel
  • Good verbal and written communication
  • Positive attitude

Requisition id: 42379 

Relocation: No  

The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.



It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.

Job Segment: Credit Analyst, Supply Chain, Credit, Collections, Finance, Operations, Research