Credit & Collections Analyst North America
Toluca, Mexico State, MX, 50160
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit www.sealedair.com.
What will you do?
As part of the Credit and Collections team, you will be in charge of following and managing a customer’s portfolio for customers based in North America by taking into consideration the financial objectives of our company and our internal policies (finance, sales)
Why do we need you?
- Responsible for serving a portfolio of clients.
- Work with other departments (Sales, Customer service) to solve queries and continuous improvement.
- Participate in improvement projects.
- Organize in relation with Credit and Collection Supervisor actions to be undertaken: customer order release, credit note refund, legal procedures.
- Send reminders for unpaid invoices selecting the most appropriate and efficient mode (customers calls or emails)
- Check, set up, and update customers’ accounts: research for financial and commercial information, check the financial health of the customers, credit limit requests, and follow-up according to Group’s policies.
- Negotiate payment plans with specific clients to manage credit notes, when the process requires it.
What skills will help you succeed?
- Fluent in conversational English is mandatory.
- Experience in Finance or Business Administration is a plus.
- Intermediate Excel
- Good verbal and written communication
- Positive attitude
Requisition id: 48962
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].
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